Service Coordinator
Sunshine Coast, Queensland, Australia دوام كامل
كن أول من يتقدم بطلب
- خبرة
- أي
- مرتب
- —
- الوظائف الشاغرة
- 1
- تم النشر
- استمر 7 فبراير
- Work mode
- في المكتب
- Eligibility
- Candidates with experience in service coordination, repairs administration, or a comparable support role are encouraged to apply. The role suits someone who is customer-focused, organised, tech-savvy, and comfortable working full time onsite on a Monday to Friday schedule.
- Resume
- Required to apply
Where you'll work
المسمى الوظيفي
About the role
Aidacare is seeking a capable and proactive team member to help manage the smooth delivery of routine service bookings. This position focuses on handling customer requests, organising repair jobs for service technicians, and ensuring clients receive prompt, professional support throughout the process.
Role title: Service Administrator
Location: Sunshine Coast - Warana, Queensland, Australia
Working hours: Monday to Friday, full-time permanent
Reporting to: Branch Manager
About the company
Aidacare is a major name in the healthcare equipment sector. The business is known for its focus on quality, innovation, and strong customer care. It employs around 1,300 people and operates from more than 90 sites across Australia.
Essential skills and qualifications
- Experience in a similar service administration, repairs coordination, or related support role is preferred
- Excellent verbal and written communication, along with a warm and helpful customer approach
- Solid computer skills, including Microsoft Excel, and the ability to use internal systems efficiently
- Self-driven attitude with a willingness to learn and achieve targets
- Ability to collaborate effectively with colleagues, customers, and external partners
Duties and responsibilities
- Answer customer calls in a polite, professional, and helpful manner
- Liaise with service technicians to pass on customer needs and organise repair or service appointments
- Prepare purchase orders for suppliers and process invoices when needed
- Track open jobs, follow up on progress, and keep customers informed with timely updates
- Look for ways to improve internal processes and support growth in the service function
Benefits
- Staff discounts on Aidacare health equipment products and services
- Quarterly incentive plan
- Employee Assistance Program for mental wellbeing support
- Access to a wider benefits package with savings on retail, insurance, gym memberships, and more
- Comprehensive training to build the skills and knowledge needed for the position
How to apply
Submit your application through the provided application process. Join Aidacare and contribute to delivering positive experiences for customers.