Retail Assistant - Availability

Role overview

This position is based in Tauranga, Bay of Plenty, New Zealand, and follows an onsite full-time arrangement. The roster provided for this vacancy is Tuesday to Friday, from 1:00 PM to 5:00 PM.

About the employer

The organisation operates a large supermarket network across New Zealand, with more than 185 stores and 20,000 team members. Its purpose is to make everyday life a little better for customers, while fostering a workplace that is energetic, collaborative, respectful, and open to new ideas. The business serves around three million New Zealanders each week and values diversity of thinking, teamwork, curiosity, and a proactive mindset.

Key responsibilities

• Deliver a consistently positive customer experience by being visible on the shop floor, helping shoppers with personalised support, and responding quickly to questions or concerns.
• Help keep stock records accurate by checking inventory, supporting stocktakes, and completing price integrity tasks carefully.
• Receive deliveries efficiently and contribute to an orderly, clean, and well-presented store environment.
• Work closely with colleagues, share tasks as needed, and help keep daily store activities running smoothly.
• Follow health and safety practices, report any hazards, and complete work in line with company procedures and legal obligations.

What you should bring

• A strong customer-first mindset with a clear focus on building loyalty through helpful, personalised service.
• Good communication and people skills for effective day-to-day interaction with customers and team members.
• A professional attitude, with a commitment to integrity, company values, and workplace standards.
• Careful attention to detail, along with the confidence to raise issues to management when appropriate.

Benefits and experience

Team members can access discounts across Woolworths Group brands, along with a rewards programme that recognises purpose-driven work. Support is also available through Sonder, which provides confidential 24/7 assistance for financial, medical, safety, psychological, or physical concerns for employees and their families. The role also offers exposure to a large global business with broad career pathways and opportunities across many areas.

Additional information

The company describes itself as part of a much larger group with a shared purpose of creating better experiences for a better tomorrow. It emphasises flexibility, support for career growth, and the chance to make a meaningful impact. The organisation is committed to diversity, equity, inclusion, and belonging, and encourages applicants of all backgrounds to apply. If you need adjustments during the hiring process, you are encouraged to mention this in your application.