Product Manager

About the Company

The hiring organization describes itself as a no-nonsense talent partner focused on connecting people with roles that fit both the job and the company mission. It emphasizes a smooth recruiting experience, data-informed decision-making, professional know-how, and technology. The team also highlights transparency, trust, and a commitment to helping people succeed. The client for this role is confidential.

Role Overview

This is a Product Manager position reporting to the Director of Product Development. The role owns a product area or a major workflow from start to finish, covering customer discovery, problem framing, requirements writing, coordination with engineering and design, launch execution, and post-launch tracking and iteration.

The successful candidate will act as the customer advocate in product discussions, using research, data, and evidence to guide roadmap decisions. The role calls for someone who can think strategically while also being hands-on in execution.

Key Responsibilities

• Take end-to-end ownership of one product area, including discovery, problem definition, PRDs/specifications, delivery partnership, and post-launch measurement.
• Maintain a regular customer-discovery rhythm and keep an opportunity-solution tree current for the assigned area, working closely with Marketing.
• Create and update product documentation that engineering can implement with minimal day-to-day clarification; coordinate flows with design and test plans with QA/clinical teams.
• Set product-area KPIs such as activation, retention, time-to-value, and clinical outcomes where relevant, then share weekly updates with the Director.
• Work with Regulatory and Clinical teams to classify features correctly and keep the documentation trail organized and compliant.
• Collaborate with Marketing and Sales on launch messaging, new-market support, sales enablement, and customer-facing release notes.
• Lead sprint reviews, backlog refinement, and release planning with the assigned engineering pod.
• Partner closely with the current engineering team, involve engineers early in discovery, respect technical estimates and architecture input, and resolve scope questions directly when possible.
• Use AI tools to support discovery synthesis, spec drafting, competitive review, and pattern detection in customer feedback.

Candidate Profile

The role is suited to a product leader who has worked across both B2B and B2C product models and can explain how research, sales cycles, pricing, success measures, and feature trade-offs differ between them. The candidate should have experience driving product innovation from research through prototyping, validation, and launch, not only shipping incremental features.

Strong hands-on customer research experience is essential, including running discovery interviews, turning findings into opportunity statements, and using that evidence to guide or stop product work. Continuous discovery should be a regular part of their working style, supported by a live opportunity-solution tree and measurable hypotheses.

Experience and Technical Expectations

• 5 to 8 years of product management experience, including at least 3 years owning a product area end-to-end rather than a small sub-feature.
• Experience delivering at least 3 significant software features or launches that produced measurable business results.
• Background in a regulated health setting, with HIPAA at minimum; FDA SaMD, HL7/FHIR, or claims-data exposure is a strong advantage.
• Experience in software or SaaS environments with modern product analytics and instrumentation, including event tracking and funnel analysis.
• Strong PRD and specification writing skills, with the ability to create build-ready documentation from a customer problem statement.
• Experience conducting large-scale customer research, including interview sets of 100 or more participants and documented synthesis.
• Comfort reading API documentation, SQL queries, and basic system diagrams, plus the ability to challenge engineering estimates constructively.
• Demonstrated ownership of measurable outcomes such as activation, retention, conversion, or clinical metrics, with a clear understanding of the numbers before and after.

Additional Requirements and Capabilities

The ideal candidate should have experience in B2B SaaS product leadership within health tech, sport tech, or digital health, and preferably in EHR-adjacent software. Direct exposure to FDA SaMD workflows and post-market surveillance is a plus. Experience shipping features in regulated environments, including discussions around model validation and bias testing, is also important.

This position requires the ability to bridge clinical/regulatory rigor with fast-moving software delivery. The candidate should be able to explain why a feature needs full traceability to engineers and how it can still be iterated behind a feature flag to clinical stakeholders. They should also be comfortable using AI as part of their product workflow and able to demonstrate time savings from AI-supported product work in a real product area.

Team Collaboration

The role works across engineering, design, QA, clinical, regulatory, marketing, sales, and other commercial teams. Success depends on clear communication, thoughtful prioritization, and the ability to move between customer needs, technical constraints, and business goals without losing detail or momentum.