GSA - Housekeeping

About the company

Accor is a global hospitality group that values individuality, learning, and purpose-driven work. The organization encourages team members to grow continuously, explore new opportunities, and help shape the future of hospitality.

Role overview

As a GSA - Housekeeping team member, you will be responsible for guest room care and cleanliness. Your work will help ensure every guest enjoys a comfortable, well-maintained room and a positive overall stay.

Key responsibilities

• Prepare and clean all assigned guest rooms according to the required standards.
• Look for ways to create a more personalized and pleasant guest experience.
• Respect guest privacy and belongings while delivering attentive and professional service.
• Keep assigned areas clean and maintained in line with hotel procedures and quality standards.
• Refill guest amenities and respond quickly to guest requests.
• Inform the supervisor about any damage or malfunction found in rooms or public areas.
• Ensure housekeeping tools and equipment are kept clean and in proper condition.
• Maintain section room reports and daily productivity records.

Qualifications and skills

The ideal candidate should hold a Degree or Diploma in Hotel Management and bring at least 1 year of relevant experience. A courteous, attentive, and caring approach is important, along with the ability to notice guest needs in advance and respond professionally. Strong organization and time management abilities are also needed.

Benefits

• Discounted hotel rates through the employee benefit card across Accor properties worldwide.
• Access to learning and development programs through the company academies.
• Opportunities for growth within the property and across global locations.
• The chance to contribute to corporate social responsibility initiatives.

Diversity and inclusion

Accor is committed to building an inclusive workplace and welcomes people from diverse backgrounds, with a focus on attracting, hiring, and promoting varied talent.