- خبرة
- أي
- مرتب
- 2500 - 3500 درهم إماراتي شهرياً
- الوظائف الشاغرة
- 1
- تم النشر
- أكثر من
- وضع العمل
- في المكتب
- الأهلية
- يمكن للمرشحين من أي جنسية التقديم، بشرط أن يتمكنوا من الانضمام في غضون أسبوع إلى أسبوعين وأن يستوفوا متطلبات اللغة وخدمة العملاء.
- سيرة ذاتية
- مطلوب للتقديم
مكان عملك
المسمى الوظيفي
Job Overview
JAYS GROUP is hiring a Front Desk Receptionist for its Dubai location. This is a full-time, on-site opportunity with a salary range of AED 2,500 to AED 3,500. The company is looking for someone who can start quickly, ideally within 1 to 2 weeks.
About the Role
The position calls for a polished and customer-oriented professional who can manage incoming queries across calls, chat, and message-based channels. The right candidate will communicate clearly, keep a courteous tone at all times, share correct information, and handle customer interactions efficiently.
Key Responsibilities
- Deliver responsive and courteous customer support across calls, chats, and digital communication channels.
- Answer customer questions with accuracy, professionalism, and clarity.
- Address complaints, requests, and concerns in a calm, practical, and solution-focused way.
- Keep complete and accurate records of all customer interactions in the system.
- Coordinate with the operations team to help resolve issues and maintain smooth service flow.
- Follow internal communication rules and standard operating procedures.
- Maintain quick response times and meet service-level expectations.
Requirements
- Strong spoken and written English with a polished, fluent, and professional manner.
- Arabic language ability is required/preferred as mentioned in the source.
- Tagalog speakers are also mentioned as suitable for the role.
- English-fluent speakers are welcome.
- Prior background in customer service, chat support, or call center work is preferred.
- Good communication and problem-solving abilities.
- Comfortable handling multiple tasks and working under pressure during busy periods.
- Professional behavior, patience, and a customer-first attitude.
- Applicants of any nationality may apply.
- Must be available to join urgently within 1 to 2 weeks.
Benefits
- Competitive pay aligned with experience.
- Supportive and positive workplace culture.
- Opportunities for career growth within the organization.
Additional Information
Interested candidates were asked to share their CV by email with the subject line: Customer Service Agent Application.