Dispenser

Role overview

As a Dispenser in a Boots store, you will be an important part of the pharmacy team, supporting the pharmacist and wider healthcare colleagues to deliver pharmacy and healthcare services safely and efficiently.

Your day-to-day work will be in the store’s healthcare area, where you will build positive relationships with patients by listening carefully to their needs. You will welcome customers, prepare and dispense prescriptions, help ensure medicines are supplied safely, and offer guidance based on your healthcare knowledge so patients can make informed choices about their health and wellbeing.

This position is based in a physical store in the UK. Remote applicants will not be considered, and applications from candidates outside the UK will only move forward if valid UK qualifications and right-to-work evidence can be confirmed.

Pay

The hourly pay rate is £13.92, rising to as much as £16.64 in selected London locations.

Key duties

• Prepare and dispense prescriptions while making sure medicines are supplied safely, including ordering, labelling, dispensing, endorsing, and collecting prescriptions.
• Collaborate with healthcare colleagues in the store to help manage and deliver pharmacy services.
• Offer advice and support to patients about medicines, and direct queries to the pharmacist when needed.
• Follow standard operating procedures to ensure prescriptions are dispensed safely and legally.
• Stay current with new in-store developments and follow operational processes accurately.
• Help patients manage repeat prescriptions and medicines in a way that supports adherence and reduces waste.

Development and working environment

You will work with changing in-store technologies and new systems that are designed to improve traditional dispensing processes, enhance patient safety, and create more time for patient interaction. Ongoing updates and training will support the growth of your healthcare knowledge, and there are development routes into Pharmacy Technician training or progression into store leadership.

Requirements

• You must have completed the Pharmacy Advisor qualification NVQ2, or an equivalent qualification, or be working toward it and have completed the first year of an MPharm degree.
• You need current, valid UK right to work. Sponsorship under the Skilled Worker Visa route is not available for this role.

Preferred experience

• Previous experience in a community pharmacy would be an advantage.

Benefits

• Discretionary Christmas gift payment.
• Generous employee discount.
• Enhanced leave and gift card support for maternity, paternity, or adoption.
• Flexible benefits package.
• Free, round-the-clock counselling and support through TELUS Health as part of the Employee Assistance Programme.

About the employer

The company is focused on people who care, go the extra mile, and want to help improve things for the better. It promotes an inclusive workplace where colleagues are supported to be themselves and achieve their full potential. The business values diversity and is committed to equal opportunity and a positive environment for all employees.

Application notes

Applications will be reviewed by the team, and shortlisted candidates will be contacted to arrange an interview with the hiring manager. If extra support is needed during the application or interview stages, reasonable adjustments can be provided. After an offer is made, the successful candidate will need to complete pre-employment checks, which may include a DBS, PVG, or AccessNI check depending on location. The employer is a Ban the Box organisation and will assess applicants with criminal convictions on a case-by-case basis.

Additional information

Although part-time flexibility can be discussed in some full-time vacancies, this role itself is advertised as part-time. Third-party salary estimates should not be relied upon, as they are not provided or endorsed by the employer.